Questions about yourhealthfile

[TiffanyS]

My company is switching to a new concierge doctor and they use "Yourhealthfile" (powered by NextGen).
Our old doctor used "Epic" and the new one said they could see those records.

I'm wondering if anyone has used "Yourhealthfile" as a patient? What's it like?

Also, since most places use "Epic," can "Yourhealthfile" work with it so the new doctor can see the patients' old records? I haven't found this info online.

 

[CapnJack]

YourHealthFile is designed for interoperability and is able to access records from systems like Epic through networks such as Carequality . Though, patient reviews indicate that the portal may be less user friendly compared to Epic's MyChart, with very common complaints about login difficulties and navigation issues. While your new doctor should be able to view your previous records, you might find the patient experience with YourHealthFile less intuitive and much convenient.

 

[10000 Miles]

My company is switching to a new concierge doctor and they use "Yourhealthfile" (powered by NextGen).
Our old doctor used "Epic" and the new one said they could see those records.

I'm wondering if anyone has used "Yourhealthfile" as a patient? What's it like?

Also, since most places use "Epic," can "Yourhealthfile" work with it so the new doctor can see the patients' old records? I haven't found this info online.

YourHealthFile is okay. I feel like Epic is still much better, but YourHealthFile still gets the job done. As for records, based on experience (and hearsays), they transfer over just fine, but maybe double-check with both offices to make sure they synced everything up before anything. GL.

 

[WM.Genee]

My company is switching to a new concierge doctor and they use "Yourhealthfile" (powered by NextGen).
Our old doctor used "Epic" and the new one said they could see those records.

I'm wondering if anyone has used "Yourhealthfile" as a patient? What's it like?

Also, since most places use "Epic," can "Yourhealthfile" work with it so the new doctor can see the patients' old records? I haven't found this info online.

YourHealthFile is a pretty standard patient portal the user interface could be less intuitive, as @CapnJack mentioned.
My cousin actually uses it with her primary care doctor and she's had a good experience overall.
And yes, healthcare systems are becoming increasingly focused on interoperability!
So while it might not be a seamless, real-time sync like Epic-to-Epic often is, they should be able to pull your old records over.
This also involves a secure exchange of your health information summary.

 

[PremiumNavigator]

I changed providers once, and I had to get accustomed to a new portal as well. From what I've seen, YourHealthFile can pull records from major systems like Epic, but the interface isn't as seamless. A friend of mine uses it and mentioned that it functions well, although some people have trouble logging in at times. I think it's a good idea to double-check with both offices to make sure your information transfers correctly.